LIRS to Launch Service Charter

The Lagos State Internal Revenue Service has announced plans to launch its service charter soon.

According to the agency, this comes as part of the Lagos State government’s policy to improve the ease of doing business in the state.

In a statement on Friday, the LIRS said it is one of the 14 ministries, departments, and agencies approved by the office of the Governor of Lagos State to develop and launch a service charter for quality service delivery to Lagosians.

The Executive Chairman, LIRS, Mr. Ayodele Subair, said, “Over the years, LIRS has built a customer service culture that strengthens the partnership between LIRS, taxpayers, and other stakeholders for the benefit of all parties.

“The service charter (a social pact between LIRS and the taxpaying public) serves as LIRS’ commitment to enhancing effective and efficient customer-friendly service delivery on a continuous basis.”

He said as a key factor to ensuring the development and success of its charter, LIRS had been working closely with the Lagos State Office of Transformation, Creativity, and Innovation and in consultation with other stakeholders.

The chairman said the agency was committed to continuously looking for ways to improve customer engagement and service.